For security reasons, withdrawals can only be processed to payment methods that are registered in your name and that match the information on your Betano account.
We recommend verifying that the payment method holder is exactly the same as the one listed on your account before requesting a withdrawal.
This measure helps us protect your funds, prevent possible fraud, and comply with current security regulations, as well as avoid rejections or issues during the processing of your transactions.
Why are third-party methods not allowed?
This measure aims to protect both your account and your funds and is part of the security controls implemented by Betano to:
- Prevent fraud and unauthorized access.
- Ensure that funds are received only by the legitimate account holder.
- Comply with security regulations and anti-money laundering laws.
- Reduce the risk of rejections, returns, or blocks on transactions.
What should I do before requesting a withdrawal?
Before submitting your request, make sure that:
- The payment method is registered in your name.
- The account holder information matches what is registered on your Betano account.
- The information provided is accurate and up to date.
If you need to use a new payment method, it must also be registered in your name to be used for withdrawals.
Important
- Do not use third-party accounts or cards.
- Deposits and withdrawals must be made from your own methods.
- Transactions with mismatched information may:
- Be automatically rejected.
- Require additional verification.