If you’re having trouble trying to deposit on Betano, it may be due to technical or security reasons.
Below, we show you the most common errors and how to resolve them.
❌ Error 77006 – User blocked from depositing
This is one of the most common errors and means that your account is temporarily blocked from making deposits.
Why does this happen?
This block is usually related to pending identity verification. By regulation, Betano must validate your information before enabling new transactions. If you haven’t completed the process, deposit access will be restricted.
What should you do?
Contact us via the chat button below. Our team will help you:
Review your account’s current status
Confirm if any document or validation step is missing
Reactivate the deposit option once the process is complete
⚠️ Error 10005 – Rejected by payment provider
This error comes from the payment method you are using.
Why does this happen?
It usually appears when there is a rejection, block or restriction from your bank or provider (card, bank account, digital wallet, etc.).
What should you do?
Contact your bank or provider to check if there’s a security block, restriction or technical issue.
Once they confirm everything is fine, reach out to us so we can help you retry the deposit or escalate the case if needed.